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Conditions of business - the legal stuff
Pre-estimated fees and expenses estimates and do not constitute a fixed quote. Final costs may exceed the amounts estimated. However, any costs that exceed an estimate by more than 15% are subject to further written approval. Any increase that is less than 15% is subject to verbal approval. Clients shall agree to pay increases within 15% of the estimated total, incurred in good faith by "On The Spot" caused by any unforeseen circumstances and if those designated to give approvals were not available at any critical decision time. Payment shall be made in full on completion/delivery. Should any part of the final cost be in dispute then payment on any undisputed/agreed cost shall not be withheld. Payment of amounts agreed upon provides the client with user rights for a period of one year from completion/ delivery and does not constitute a purchase of copyright unless specifically reduced to writing. Copyrights to any video/audio/photo library materials cannot pass to the client without a separate written agreement with the copyright holder. Should the project be canceled after payment of any money, such monies are not refundable. Marketing and advertising are not exact sciences and results cannot be guaranteed regardless of any perceived or verbal representation. Proof checking of final proofs and other final approvals shall be the responsibility of the client. The client shall hold On The Spot harmless for any misleading or false claims based on information supplied by, or approved by, the client, this shall extend to pictorial content. The client shall be responsible for sales taxes as applicable. Clients shall pay third party suppliers direct unless otherwise agreed in writing, this includes any residuals, usage fees etc., for services where an agreement for an outright buy has not been made. Travel expenses are billed at cost. On The Spot reserves the right to amend these conditions of business without notice.
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